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Electrical and Connector Configuration
- Connector types (Type 1, Type 2, CCS, etc.)- Cable length customization- Output power options (7kW to 240kW+)- Wall-mounted or floor-mounted installation -
Software and System Features
- OCPP 1.6 / 2.0 compatibility- RFID authentication- Payment system integration- Mobile app and backend platform- OCPP 1.6 / 2.0 compatibility- Multi-language UI packs
MOQ and Lead Time by Product Series
Different EV charger types have different order quantities and production timelines.

• Logo files (AI, PNG, or vector format)
• Preferred product design or reference models
• Brand color guidelines
• Target product type (AC, DC, portable)

• Target market (EU, US, Middle East, etc.)
• Required certifications (CE, UL, etc.)
• Plug and connector standards
• Local regulations or grid requirements

• Application scenario (home, commercial, fleet, public charging)
• Installation type (wall-mounted or standalone)
• Expected usage frequency
• Smart features needed (app, payment, RFID)
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Remote Diagnosis and Firmware Support
We provide comprehensive remote diagnosis and firmware support to ensure your EV charging systems operate reliably. Our engineering team can quickly identify and troubleshoot issues remotely, reducing downtime and maintenance costs. We also offer regular firmware updates, system optimization, and full support for OCPP integration and backend platforms, ensuring long-term performance and compatibility.
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Spare Parts and RMA Process
We maintain a stable supply of spare parts for key components to support long-term operation and maintenance. Our standardized RMA (Return and Repair) process ensures efficient handling of faulty units, including repair, replacement, and technical evaluation. With a clear service workflow and defined response timelines, we help minimize disruption to your business operations.
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Post-Delivery Documentation and Assistance
After delivery, we provide complete technical documentation and ongoing assistance to support your project deployment. This includes installation manuals, wiring diagrams, and operation guides to ensure smooth setup and usage. We also offer online training and continuous technical support, helping your team manage and operate EV charging systems with confidence.
FAQs
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What is the MOQ for OEM EV charger orders?
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Can you customize OCPP, RFID, payment, and UI language?
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How long does prototype development take?
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Can you build products for Europe and Middle East markets?
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What support is available after mass production?








